Usage Policy

Usage Policy

Usage Policy

Chapter 1: General Provisions

Article 1 (Purpose)

The purpose of these terms is to outline the rights, obligations, and responsibilities between SeoulComix Co., Ltd. (“Company”) and Members (as defined in Article 2) regarding the use of the SeoulComix Hub Service (“Service”), including the procedures for using the Service. These terms apply to all services provided by the Company.

Article 2 (Definitions)

Definitions of key terms used in these terms:

  • Service: Online platform provided by the Company for restaurant reservations, waitlisting, information provision, recommendations, ticket and product purchases. It includes all Seoul Comics Hub related services accessible through various devices (PC, TV, mobile), web services, applications, and third-party programs developed via the Company’s API.

  • Member: An individual who agrees to these terms, accesses the Service, and enters into a usage agreement with the Company. Non-members who do not create an account are also considered Members.

  • Seller: An individual or entity using the Service to sell products, manage reservations and waitlists, or receive sales, intermediary, and advertising services.

  • Content: Text, images, videos, files, or links posted by Members within the Service.

  • Applicant: An individual wishing to become a Member according to these terms.

Undefined terms follow relevant laws or general practices.

Article 3 (Posting and Amendment of Terms)

  • These terms are displayed clearly on the SeoulComix Hub website (“Website”) for Member review.

  • The Company may amend these terms in compliance with applicable laws.

  • Amendments will be notified at least 7 days in advance, or 30 days for terms unfavorable to Members.

  • Continued use without explicit refusal after notification implies acceptance.

  • Members disagreeing with amendments must explicitly refuse and terminate the agreement before the effective date.

  • Members must stay informed of changes; the Company is not responsible for losses caused by lack of awareness.

Article 4 (Specific Service Terms and Interpretation)

  • The Company may establish separate terms (“Specific Terms”) or detailed usage policies for particular services, announced through the Website.

  • Specific Terms supersede these general terms in case of conflict.

  • Members must monitor Specific Terms and usage policy changes. The Company is not responsible for losses resulting from Members’ negligence in this regard.

  • Matters not specified in these terms or Specific Terms follow relevant laws and the Company’s internal guidelines.

Article 5 (Notification to Members)

  • Notifications may be sent via email, SMS, or SeoulComix Hub notifications.

  • Notices applicable to all Members may be posted on the initial screen or announcement board.

  • Members must ensure provided contact information remains accurate and current.

Chapter 2: Service Agreement and Termination

Article 6 (Establishment of Service Agreement)

  • The agreement is established when an Applicant agrees to terms, submits a membership application, and the Company accepts it. Individuals under 14 must have parental consent.

  • The Company can refuse or terminate an agreement under conditions such as false identity, prior termination, malicious intent, lack of parental consent (under 14), or failure to comply with Company policies.

  • Identity verification may be required, and acceptance can be delayed due to technical reasons or resource constraints.

Article 7 (Termination and Restrictions)

  • Members can request termination at any time, processed immediately by the Company.

  • Upon termination, personal information (except legally required data) is promptly deleted.

  • The Company may restrict or terminate service if Members misuse accounts, disrupt services, provide false information, or engage in illegal activities.

  • Prolonged inactivity may result in account suspension for data protection purposes.

  • Issues regarding refunds upon termination follow the Seller’s refund policy.

  • Members bear responsibility for losses resulting from termination.

Chapter 3: Service Usage

Article 8 (Service Details)

Services include:

  • Restaurant information provision

  • Reservation applications

  • Additional services developed later

  • Services generally operate 24/7.

  • Regular or occasional maintenance is announced beforehand unless urgent.

  • Cancellation and refund policies for reservations are separately provided.

Article 9 (Changes, Interruptions, Termination)

  • The Company may change or interrupt services due to operational or technical needs.

  • Changes or interruptions are announced at least 30 days in advance.

  • Free services can be altered or terminated without compensation.

  • The Company holds no liability for interruptions if announced before or afterward.

Article 10 (Reservation Service)

  • Reservations follow the Seller’s specific policies.

  • Members bear responsibility for inaccuracies or mistakes in their submitted reservation information.

Article 11 (Establishment of Purchase Agreements)

  • Sellers may require deposits for reservations.

  • Deposits are refundable, usually within 3–10 days, varying by payment method.

  • Cancellation or no-show fees follow the specific policy provided during reservation.

Article 12 (Information Provision & Advertisements)

  • Essential information and marketing communications are sent via notices, emails, or SMS; consent can be withdrawn anytime.

  • Advertisements may appear in the Service. Members can opt-out of ads but cannot alter advertisements.

  • Members can request deletion or concealment of their posts, preventing further use in marketing materials.

Article 13 (Copyright and Exclusive Usage Rights)

  • Members retain copyright over their posted content and bear liability if infringing third-party rights.

  • Members grant the Company exclusive rights to edit, reproduce, and use posted content for promotional purposes.

  • The Company can remove or restrict content violating laws or third-party rights.

Article 14 (Ownership of Copyright)

  • Intellectual property rights of Company-created content belong exclusively to the Company.

  • Members cannot commercially exploit service content without prior Company consent.

  • Members only receive personal-use rights and gain no ownership of services through these terms.

Chapter 4: Rights and Obligations

Article 15 (Company’s Obligations)

  • The Company complies with laws, secures Members’ personal information, and ensures service stability.

  • Adequate resources and processes are in place to handle Member complaints and grievances.

Article 16 (Members’ Obligations)

  • Members must comply with laws, these terms, and Company announcements without hindering service operations.

  • Service access cannot be transferred or pledged as collateral.

  • Prohibited actions include false information registration, account misuse, business disruption, unauthorized content manipulation, and illegal activities.

  • Violations may lead to content removal or access restrictions.

  • Members are responsible for securely managing their account information.

Chapter 5: Data Protection and Location Information

Article 17 (Privacy Protection)

  • Members’ personal information is managed under the Company’s Privacy Policy available on the Website.

  • Information is only used for service provision or legally specified purposes and promptly deleted after membership ends, unless required by law.

  • Members can access, correct, or request deletion of their data.

  • Account information management is Members’ responsibility.

  • Personal data isn’t shared externally unless required for delivery, legally mandated, or explicitly consented by Members.

Chapter 6: Miscellaneous

Article 18 (Compensation for Damages)

  • Members must compensate the Company for damages caused by violating these terms.

  • Members must indemnify the Company if third parties claim damages due to the Members’ misconduct.

Article 19 (Company’s Liability Limitation)

  • The Company isn’t liable for disruptions due to force majeure, Member faults, free services, content accuracy, disputes among Members or third parties, or issues related to advertisements.

Article 20 (Dispute Resolution)

  • The Company aims for amicable dispute resolution. If unresolved, external arbitration through regulatory bodies (e.g., Korea Consumer Agency) can be pursued.

Article 21 (Governing Law and Jurisdiction)

  • Korean law governs these terms. Disputes will be resolved according to Korean civil procedures in relevant courts.

Addendum: These terms are effective from October 1, 2024.